Frequently Asked Questions

Curious about what to expect when you work with Williams AV & Security? Find answers here.

Is there a charge for estimates?

For simple television installs, just text me the tv size and a picture of where you want it installed, along with your address. I should be able to give you a price immediately.

For more complex installations or for design/install projects, I'll need to walk through the location with you. There is a charge for the visit. However, we refund of the walk through from the final price on installs larger than $500 making it free in most cases.

What areas do you serve?

What if something breaks after you're done?

We offer a 30 day warranty on all of our work. If there is a problem within the first 30 days simply notify us and we'll take care of it.

What happens most often is that the remote control programs get changed or the user forgets the proper sequence, when multiple remotes are involved. Give us a call and we'll happily walk you through using everything again, as often as necessary, so that you can use the equipment easily and effectively.

Can you add an electrical outlet too?

Do you warrant the equipment you sell?

Can I paint a wall using "screen paint" instead of buying a screen?

Ready to find out more? Send us some pictures.

Attach photos:

of the equipment you have (or want)
of the room you want transformed

Take advantage of our experience.

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